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Mastering Business Analysis - Remastered

  • Length 5 days
  • Price  $4521 inc GST
  • Version BABOK 3
Course overview
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Why study this course

» This course is a combination of our two popular courses Fast Start in Business Analysis and Identifying and Managing Successful Requirements, which are also available separately.

This five-day Business Analysis course provides an overview of the Business Analysis process and will empower participants with a wide range of fundamental BA skills, tools and techniques. Students emerge from this course with a solid foundation of business analysis thinking as well as a greater understanding that doing the right things is just as important as doing things right.

Days 1 to 3: Fast Start in Business Analysis
From strategy analysis and scope definition to requirements determination and conceptual design, the Fast Start in Business Analysis course gives analysts a thorough understanding of the entire Systems Development Life Cycle.

Replete with both “hard” and “soft” skills, this three-day course builds a sound strategy for analysing business processes and demonstrates how to apply concepts and practical techniques within the context of an experiential learning environment.

Days 4 and 5: Identifying and Managing Successful Requirements
By mastering the requirements process, business analysts and project managers can better manage customers’ expectations and satisfy their needs. Requirements discovery is the first step to a successful project.

This course focuses on the skills necessary to thoroughly gather requirements from stakeholders, procedures, system components, and various business documents. Quality requirements statements are the next step in a successful project. This course provides the best practices to write specific, measurable, achievable, realistic, and traceable (SMART) requirements statements.

This course is consistent with definitions and principles from the IIBA’s Guide to the Business Analysis Body of Knowledge (BABOK® Guide).

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What you’ll learn

Discover how to:

  • Apply concepts and techniques applicable to any tool or methodology

  • Diagnose business process issues and define appropriate project scope and objectives

  • Comprehend the “big picture” and the impacts of the proposed changes

  • Understand how business analysis thinking can help management

  • Collect, document, and organise information

  • Elicit and capture users’ requests and turn them into requirements

  • Write high quality business, functional and quality of service requirements

  • Communicate, validate and gain sign-off on the requirements document

  • Consider all the key elements to make the best recommendations for a solution

  • Develop communication skills by delivering a professional presentation

IIBA - Endorsed Education Provider logo

BABOK at Lumify Work

Lumify Work is an authorised IIBA partner in the delivery of BABOK courses.

International Institute of Business Analysis (IIBA®) is dedicated to the development and maintenance of standards for the practice of Business Analysis, and to the certification and recognition of practitioners. The IIBA is also the first organisation to offer formal certification for Business Analysis Professionals. All Lumify Work Business Analysis courses are endorsed by the IIBA.

Who is the course for?

Business analysts, business systems analysts, managers, information technology (IT) professionals, or other business professionals who need to learn practical systems thinking and need an approach for defining business/technical requirements when implementing new processes or methodologies.

Course subjects


  • Define Business Analysis and what it means in today’s environment

  • Recognise the System Development Life Cycle and various approaches

Enterprise Analysis

  • Define Enterprise Analysis and state its purpose

  • Identify the types and sources of information useful in this level of analysis

Defining the Scope

  • Define the current issues and future benefits of the new system

  • Identify the functional areas and stakeholders impacted by the issues

  • Define the preliminary project scope and objectives

Procedure Analysis

  • Define key terms important to procedure analysis

  • Analyse a written procedure and associated forms and reports

  • Discuss key components and the importance of process modelling

  • Create an activity diagram also known as a “swim lane” diagram

  • Decompose activities into further detail using a process script

Defining a Solution

  • Manage the project scope boundaries and change while defining a solution

  • Understand system improvement versus system redesign

  • Consider the impact of the solution

Solution Implementation Planning

  • Recognise the tasks that must be done to implement the proposed solution

  • Estimate time and resources for the implementation

Management Presentation

  • Organise the appropriate deliverables into a quality decision package presentation

  • Practice professional communication to a management committee

Requirements Process

  • System Development Life Cycle

  • As-is and to-be analysis work

  • The discovery process

  • Plan requirements work

Requirements Essentials

  • Requirements best practices

  • Define the types of requirements

  • Requirements grammar

  • Requirements documentation components

Business Case

  • Recognise the components of business requirements

  • Define system scope using a context diagram

  • Write business requirements and draw a context diagram for the case study

Stakeholder Requirements

  • Best practices for stakeholder interactions

  • Requirements elicitation techniques

  • Requirements tracing

  • Facilitated requirements session

  • Document stakeholder requirements for further development

Functional Requirements

  • Identify where functional requirements come from

  • Turn stakeholder requirements into functional requirements

  • Use Case components

  • Turn a Use Case and artefacts into functional requirements

Non-Functional Requirements

  • Non-functional requirements

  • Learn how to build non-functional requirements from stakeholder and functional requirements

  • Build non-functional requirements from business rules

Requirements Communication

  • Best practices for effective requirements communication

  • Requirements validation meeting

  • Verify requirements with identified stakeholders

  • Justify and interactively update requirements statements

  • Gain sign-off approval to continue with design work



Industry Association Recognition

International Institute of Business Analysis (IIBA­®)

  • Credit hours: 35 hours

  • Continuing Development Units (CDUs): 35 CDUs

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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