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Microsoft MB-240T00 - Microsoft Dynamics 365 Field Service

  • Length 3 days
  • Version A
Course overview
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Why study this course

In this course students learn how to effectively configure a Dynamics 365 for Field Service implementation to maximise the tools and features available to efficiently manage a mobile work force.

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What you’ll learn

After completing this course, students will be able to:

  • Identify the key components involved in Field Service Implementations.

  • Define the products and services that will be delivered to customers.

  • Determine which pricing options to use in specific scenarios.

  • Determine which resources are required.


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Microsoft Dynamics 365 at Lumify Work

Lumify Work is your best choice for training and certification in any of Microsoft’s leading technologies and services. We’ve been delivering effective training across all Microsoft products for over 30 years, and are proud to be Australia's and New Zealand’s first and largest Microsoft Gold Learning Solutions Partner. All Lumify Work Microsoft Dynamics 365 courses follow Microsoft Official Curriculum (MOC) and are led by Microsoft Certified Trainers. Join more than 5,000 students who attend our quality Microsoft courses every year.


Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality Instructors and Content

Expert instructors with real world experience and the latest vendor-approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world's leading vendors as preferred training partner.

Ahead of the Technology Curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.

We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please contact us on 1800 U LEARN (1800 853 276)


Course subjects

  • Configure Microsoft Dynamics 365 Field Service

  • Configure bookable resources in Dynamics 365 Field Service

  • Schedule crews, facilities, and resource pooling in Dynamics 365 Field Service

  • Work order management in Dynamics 365 Field Service

  • Incident types in Dynamics 365 Field Service

  • Inspections in Dynamics 365 Field Service

  • Manage scheduling options in Dynamics 365 for Field Service

  • Customise the schedule board in Dynamics 365 Field Service

  • Deploying Resource Scheduling Optimisation

  • Get started with the Dynamics 365 Field Service Mobile application

  • Customise and configure the Dynamics 365 Field Service Mobile application

  • Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service

  • Customer assets in Dynamics 365 Field Service

  • Set up Field Service to create work orders from IoT data

  • Create custom apps for Dynamics 365 Field Service

  • Gather customer feedback with Dynamics 365 Customer Voice


Prerequisites

Basic understanding of Dynamics 365 features, functionality, and navigation.


Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.


Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.

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Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality Instructors and Content

Expert instructors with real world experience and the latest vendor-approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world's leading vendors as preferred training partner.

Ahead of the Technology Curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.


Looking for more course options?