This one-day course is intended to help all users get started with Teams, use messages and channels, communicate in different ways, and customise Teams settings. By the end of this course, users should be comfortable using the Teams app in their day-to-day workflow.
Why take Microsoft Teams end user training?
Better productivity: By understanding the full range of features that Teams offers, end users can work more efficiently and get more done in less time.
Improved collaboration: Teams enables team members to collaborate in real-time, share documents, and communicate efficiently. Introductory Microsoft teams training can help team members maximise these collaboration features.
Enhanced communication: Teams provides a variety of communication channels, including chat, video conferencing, and voice calling. End user training can help team members communicate more effectively, regardless of location.
Increased security: Teams includes several security features, such as two-factor authentication, data encryption, and compliance with industry standards. Training on Microsoft Teams can help staff understand how to use these features to keep their data secure.
Reduced errors: Teams has various tools to help prevent errors, such as automatic spellcheck and grammar check. Training enables staff to make the most of these tools, reducing the likelihood of mistakes.
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What you’ll learn
At the completion of this course you should be able to:
Create and customise a Team
Create and customise Channels
Manage Team members
Communicate with Team members
Make and receive calls
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This introductory Microsoft Teams training course is designed for users new to Microsoft Teams. Microsoft Teams training is available online, at your organisation's site, or at one of our campuses in Perth, Brisbane, Sydney, Canberra, Melbourne, and Adelaide.
Module 1: Getting Started with Teams
TOPIC A: Getting Started
What is Microsoft Teams?
Launching Microsoft Teams
The Microsoft Teams Interface
The Teams Area
Creating a New Team
Choosing a Template
Adding Members to Your Team
Using the Microsoft Teams Desktop App
TOPIC B: Using Channels
Creating a Channel
Pinning a Channel
Renaming a Channel
TOPIC C: Getting Help with Microsoft Teams
Using the Help Center
Viewing Keyboard Shortcuts
Viewing your activity
Shortcuts and Search
Module 2: Communicating in Channels
TOPIC A: Posting Channel Messages
Posting a Channel Message
Expanding the Compose Box
Editing a Channel Message
Replying to a Channel Message
Adding Files to a Channel Message
Deleting a Channel Message
TOPIC B: Managing Channel Messages
Identifying New Channel Messages
Marking Channel Messages as Read and Unread
Saving a Channel Message
TOPIC C: Doing More with Channel Messages
Accessing the Channel Email address and Link
Deleting a Channel
Renaming a Tab
Removing a Tab
Module 3: Chat Messages, Meetings and Calls
TOPIC A: Using Chat
Starting a Chat Message
Responding to a Chat Message
Continuing a Chat Message
Adding Other Users to the Chat
Using Chat Message Features
Channel Messages vs Chat Messages
Where are my Files?
TOPIC B: Managing Meetings
Scheduling a Meeting
Editing a Meeting
Cancelling a Meeting
Joining a Meeting
Sharing screens and recording meetings
TOPIC C: Calls
Making and receiving calls
Call settings and Shortcuts
Module 4: Working with Files in Teams
TOPIC A: Managing Files in a Channel
Files in Teams
Accessing the Team’s SharePoint Page
Creating a new file
Web Apps vs Desktop Apps
Uploading existing files
Opening an existing file
Moving & Copying files
Using the files tab in Teams
TOPIC B: Co-Authoring
TOPIC C: Sharing Files
Best Practice for Sharing
This introductory Microsoft Teams training is designed for end users like teachers, administrative staff, or staff in charge of day-to-day operations. No advanced ICT experience is needed.
This course assumes that the user understands the basics of using a Windows-based computer. Students should be comfortable using the keyboard, mouse, and Start menu. Understanding and experience using a web browser is an asset, but not required.
End User Seminars
Seminar-style training is conducted in short sessions of 1-3 hours and is ideal for groups of up to 30 students.
The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.
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