This course provides you with the knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 8 environment. The course increases your skill level and competence in using the command-line interface, VMware vSphere® Client™, log files, and other tools to analyse and solve problems.
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What you’ll learn
By the end of the course, you should be able to meet the following objectives:
Describe troubleshooting principles and procedures
Use the vSphere Client, the command line, and log files to configure, diagnose, and correct problems in vSphere
Explain the key vSphere log files from troubleshooting perspective
Describe the benefits and capabilities of VMware Skyline
Identify the networking issues by examining the reported symptoms, and troubleshoot the reported problems
Identify the storage issues by examining the reported symptoms, and troubleshoot the reported problems
Troubleshoot vSphere cluster failure scenarios and analyse possible causes
Diagnose common VMware vSphere® High Availability (vSphere HA) problems and provide solutions
Trouble virtual machine problems, including migration problems, snapshot problems, and connectivity problems
Identify VMware ESXi™ host and VMware vCenter Server® problems, analyse failure scenarios, and find resolutions
Troubleshoot performance problems with vSphere components
VMware at Lumify Work
VMware is the world leader in server virtualisation technologies. Lumify Work is a VMware Education Reseller Partner (VERP), offering training in vSphere, vRealize, vSAN, Horizon, NSX-T, Workspace ONE, Carbon Black, and other VMware technologies and platforms.
Stay ahead of the technology curve
Don’t let your tech outpace the skills of your people
Train Anywhere
From our state-of-the-art classrooms to telepresence to your offices, our instructor-led training caters to your needs.
Track Record
We have a 30-year history of driving innovative, award-winning learning solutions.
More Courses, More Often
When you train with Lumify Work you get more courses, more often, in more locations, and from more vendors.
Quality Instructors and Content
Expert instructors with real world experience and the latest vendor-approved in-depth course content.
Partner-Preferred Supplier
Chosen and awarded by the world's leading vendors as preferred training partner.
Ahead of the Technology Curve
No matter your chosen technologies or platforms, we can help you stay one step ahead.
Train Anywhere
From our state-of-the-art classrooms to telepresence to your offices, our instructor-led training caters to your needs.
Track Record
We have a 30-year history of driving innovative, award-winning learning solutions.
More Courses, More Often
When you train with Lumify Work you get more courses, more often, in more locations, and from more vendors.
Quality Instructors and Content
Expert instructors with real world experience and the latest vendor-approved in-depth course content.
Partner-Preferred Supplier
Chosen and awarded by the world's leading vendors as preferred training partner.
Ahead of the Technology Curve
No matter your chosen technologies or platforms, we can help you stay one step ahead.
Train Anywhere
From our state-of-the-art classrooms to telepresence to your offices, our instructor-led training caters to your needs.
Track Record
We have a 30-year history of driving innovative, award-winning learning solutions.
More Courses, More Often
When you train with Lumify Work you get more courses, more often, in more locations, and from more vendors.
Who is the course for?
System Architects
System Administrators
Course subjects
1. Course Introduction
Introductions and course logistics
Course objectives
2. Introduction to Troubleshooting
Define the scope of troubleshooting
Use a structured approach to solve configuration and operational problems
Apply troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency
3. Troubleshooting Tools
Identify the utilities and tools used to run commands
Identify how to access the vSphere ESXi shell
Run commands to view, configure, and manage vSphere components
Use Standalone ESXCLI for troubleshooting
Run ESXCLI commands from the Standalone ESXCLI tool
Use Data Center CLI commands for troubleshooting
Run commands to view, configure, and manage your vSphere components
Identify the best tool to use for CLI troubleshooting
Locate important log files
Identify how to use log files in troubleshooting
Describe the benefits and capabilities of VMware Skyline™
Explain how VMware Skyline works at a high-level
Identify the types of health information provided by Skyline™ Health
Identify uses for VMware Skyline™ Advisor
Describe the support bundle REST API
Use the support bundle REST API
4. Troubleshooting Virtual Networking
Analyse and troubleshoot standard switch problems
Analyse and troubleshoot virtual machine connectivity problems
Analyse and troubleshoot management network problems
Analyse and troubleshoot distributed switch problems
5. Troubleshooting Storage
Recognise components in the vSphere storage architecture
Identify the possible causes of problems in the various types of datastores
Analyse the common storage connectivity and configuration problems and discuss the possible causes
Resolve the storage connectivity problems, correct misconfigurations, and restore LUN visibility
Analyse log file entries to identify the root cause of storage problems
Use ESXi and Linux commands to troubleshoot storage problems
Investigate ESXi storage issues
Troubleshoot virtual machine snapshots
Troubleshoot storage performance problems
Recognise how multipathing works
Identify the common causes of missing paths
Resolve the missing path problems between hosts and storage devices
6. Troubleshooting vSphere Clusters
Identify and troubleshoot potential vSphere HA problems
Analyse and solve vSphere potential vMotion problems
Diagnose and troubleshoot potential vSphere DRS problems
7. Troubleshooting Virtual Machines
Describe virtual machine files
Identify, analyse, and solve virtual machine snapshot problems
Discuss virtual machine files and disk content IDs
Troubleshoot virtual machine power-on problems
Identify possible causes and troubleshoot virtual machine connection state problems
Diagnose and recover from VMware Tools™ installation failures
8. Troubleshooting vCenter Server and ESXi
Analyse and resolve vCenter service problems
Diagnose and troubleshoot vCenter database problems
Use vCenter appliance shell and the Bash shell to identify and solve problems
Identify and troubleshoot ESXi host problems
Prerequisites
This course requires completion of one the following courses:
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THIRD PARTY REGISTRATION
Lumify Work offers certification and training as a VMware Education Reseller Partner (VERP). This arrangement requires Lumify Work to provide your details to VMware for course and/or exam registration purposes.
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Terms & Conditions
The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.
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