I just wanted to thank you for enabling us the opportunity to send Tim to the Cisco ICND1 training last week. He really got a lot out of the training.

The training guarantee and, more importantly, the ability of your organisation to actually deliver on this guarantee has resulted in a tangible benefit to us of 12 days of training in the past 12 months. Other training organisations have similar offers, but have not delivered due to the course no longer being available, or not being re-run during the guarantee period.

You have demonstrated that your organisation has the flexibility to work around such obstacles, by extending the time-frame in which the course must be taken and offering alternative courses.

The customer service that we have received from you has well and truly differentiated Lumify (formerly DDLS) from other training organisations that I have utilised over the same period.

Sue Jochheim

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