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Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)

Length 5 days
Version 1.0

Course overview

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Why study this course

The Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) course covers advanced call control and mobility services. You will learn how to use Cisco Unified Communications Manager (UCM) features to consolidate your communications infrastructure into a scalable, portable, and secure collaboration solution.

Through a combination of lessons and hands-on experiences, you will also learn about a wealth of other features such as Globalised Call Routing, Global Dial Plan Replication, Cisco Unified Mobility, Cisco Extension Mobility, Device Mobility, Session Initiation Protocol Uniform Resource Identifier (SIP/ URI) call routing, Call Admission Control, Cisco Unified Communications Manager Express and Survivable Remote Site Telephony (SRST) gateway technologies, Cisco Unified Board Element Call deployments, signalling and media protocols, call coverage, and time of day routing.

This course will help you to:

Learn how to manage the tools of Cisco Unified Communications Manager (CM) for secure communication to facilitate team-based collaboration from any location using Voice over Internet Protocol (VoIP), video, unified messaging, and IM
Gain hands-on experience in using Cisco Unified Communications Manager for secure, compliant communication protocols

This course also helps prepare you to take the 300-815 CLACCM exam, which is part of the CCNP Collaboration and the Cisco Certified DevNet Specialist - Collaboration Call Control & Mobility Implementation certifications.

Digital courseware: Cisco provides students with electronic courseware for this course. Students who have a confirmed booking will be sent an email prior to the course start date, with a link to create an account via learningspace.cisco.com before they attend their first day of class. Please note that any electronic courseware or labs will not be available (visible) until the first day of the class.

Aligns to certification

Cisco Certified Network Professional (CCNP) Collaboration

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What you’ll learn

After taking this course, you should be able to:

Analyse and troubleshoot SIP, H.323, and media protocols
Implement time-of-day routing, call park, call pickup, and meet-me conferences in Cisco Unified Communications Manager
Implement call coverage in Cisco Unified Communications Manager
Configure and troubleshoot Cisco Unified Communications Manager Device Mobility
Configure and troubleshoot Cisco Unified Communications Manager Extension Mobility
Configure and troubleshoot Cisco Unified Communications Manager Unified Mobility
Implement Cisco Unified Communications Manager Express for SIP phones
Implement globalised call routing within and between Cisco Unified Communications Manager clusters
Implement Media Gateway Control Protocol (MGCP) fallback and Survivable Remote Site Telephony (SRST) in Cisco Unified Communications Manager and in Cisco IOS XE gateways
Implement Call Admission Control and Automated Alternate Routing (AAR) in Cisco Unified Communications Manager
Implement URI calling in Cisco Unified Communications Manager for calls within a cluster and between clusters
Troubleshoot multisite Cisco Unified Communications Manager deployments
Implement Intercluster Lookup Service (ILS) between Cisco Unified Communications Manager clusters and enable General Data Protection Regulation (GDPR)
Configure and troubleshoot Cisco Unified Border Element

Cisco at Lumify Work

Lumify Work is the largest provider of authorised Cisco training in Australia, offering a wider range of Cisco courses, run more often than any of our competitors. Lumify Work has won awards such as ANZ Learning Partner of the Year (twice!) and APJC Top Quality Learning Partner of the Year.

Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality Instructors and Content

Expert instructors with real world experience and the latest vendor-approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world's leading vendors as preferred training partner.

Ahead of the Technology Curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

This course is designed for Collaboration engineers and administration professionals in job roles such as:

Network administrator
Network architect
Network designer
Network engineer
Network manager

We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please contact us on 1800 U LEARN (1800 853 276)

Course subjects

Analysing and Troubleshooting Signalling and Media Protocols
Implementing Cisco Unified Communications Manager Supplemental Services
Implementing Call Coverage in Cisco Unified Communications Manager
Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility
Configuring and Troubleshooting Cisco Unified Communications Manager Extension Mobility
Configuring and Troubleshooting Cisco Unified CM Unified Mobility
Implementing Cisco Unified Communications Manager Express
Implementing Globalised Call Routing
Implementing Remote Site Survivability
Implementing Call Admission Control in Cisco Unified Communications Manager
Implementing URI Calling in Cisco Unified Communications Manager
Troubleshooting Multisite Cisco Unified Communications Manager Deployments
Examining Global Dial Plan Replication
Configuring and Troubleshooting Cisco Unified Border Element

Labs:

Analyse SIP, H.323, and Media Protocols
Troubleshoot SIP and Media Protocols
Implement Cisco Unified Communications Manager Supplemental Services
Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
Configure Device Mobility
Troubleshoot Cisco Unified Communications Manager Device Mobility
Configure Cisco Unified Communications Manager Extension Mobility
Troubleshoot Cisco Unified Communications Manager Extension Mobility
Configure Cisco Unified Mobility
Troubleshoot Cisco Unified Mobility
Implement Endpoints in Cisco Unified Communications Manager Express
Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
Implement Calling Privileges in Cisco Unified Communications Manager Express
Implement Hunt Groups, Call Park, and Paging in Cisco United Communications Manager Express
Implement Globalised Call Routing
Implement TEHO, PSTN Backup, and CoS in a Globalised Call-Routing Deployment
Implement MGCP Fallback and Survivable Remote Site Telephony
Implement Call Admission Control
Implement a URI-Based Dial Plan for Multisite Deployments
Troubleshoot Globalised Call Routing
Troubleshoot Call Admission Control
Implement Global Dial Plan Replication
Implement Cisco Unified Border Element
Troubleshoot Cisco Unified Border Element

Prerequisites

Before taking this course, you should have the following knowledge and skills:

Understanding Cisco Collaboration Foundations (CLFNDU) course or equivalent
Implementing Cisco Collaboration Core Technologies (CLCOR) course or equivalent
Internet web browser usability knowledge and general computer usage
Basic understanding of networking technologies
Basic understanding of voice and video

Downloads

Cisco Learning Credits Brochure

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.