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Microsoft MB-210T01 - Microsoft Dynamics 365 Sales

  • Length 2 days
  • Version A
Course overview
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Why study this course

Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers. Using Dynamics 365 Sales, organisations can track data against sales goals, automate best practices, learn from data, and more.

Join the team of globally recognised experts as they take you step by step from lead to opportunity to closed deal. Using the application’s available automation and customisation options you will learn how to enable sales staff to be their most productive selves.

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What you’ll learn

After completing this course, students will be able to:

  • Configure Dynamics 365 Sales

  • Manage core sales features

  • Configure additional tools and services


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Microsoft Dynamics 365 at Lumify Work

Lumify Work is your best choice for training and certification in any of Microsoft’s leading technologies and services. We’ve been delivering effective training across all Microsoft products for over 30 years, and are proud to be Australia's and New Zealand’s first and largest Microsoft Gold Learning Solutions Partner. All Lumify Work Microsoft Dynamics 365 courses follow Microsoft Official Curriculum (MOC) and are led by Microsoft Certified Trainers. Join more than 5,000 students who attend our quality Microsoft courses every year.


Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality Instructors and Content

Expert instructors with real world experience and the latest vendor-approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world's leading vendors as preferred training partner.

Ahead of the Technology Curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

A Dynamics 365 Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.

We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please contact us on 1800 U LEARN (1800 853 276)


Course subjects

  • Set up and configure Dynamics 365 Sales

  • Manage leads with Dynamics 365 Sales

  • Manage opportunities with Dynamics 365 Sales

  • Work with Dynamics 365 Sales insights

  • Manage and organise your product catalog with Dynamics 365 Sales

  • Process sales orders with Dynamics 365 Sales

  • Manage relationships with relationship selling in Dynamics 365 Sales

  • Analyse Dynamics 365 sales data

  • Define and track individual goals in Dynamics 365 Sales and Customer Service

  • Use goal metrics in Dynamics 365 Sales and Customer Service


Prerequisites

  • Students should be familiar with Dynamics 365 model-driven applications and the Power Platform.

  • Students should also be familiar with the sales process and sales organisations.

  • No certifications are required as a pre-requisite for this course, but PL-200T00 (Power Platform Functional Consultant) is recommended as a supplement to this course.


Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.


Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.

Select and book a course

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Contact sales

Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality Instructors and Content

Expert instructors with real world experience and the latest vendor-approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world's leading vendors as preferred training partner.

Ahead of the Technology Curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.


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