Adrian was my Trainer for ITIL 4 Foundation. I am very happy to have learnt ITIL from an expert like Adrian.
His deep experience in IT allows him to contextualise ITIL concepts using a variety of real-world examples (Financial Services, FMCG, Manufacturing, Government, Digital, etc.) and modern resources (kotterinc; kanban.university; agile methodology applied to business functions like human resources, data and marketing).
Furthermore, he is an excellent presenter and fosters a collaborative environment through banter and empathy, whereby my cohort felt welcomed and empowered to discuss our ideas and opinions on all things ITIL and technology strategy and transformation throughout history to today's ever-bleeding-edge environment.
Ultimately, Adrian delivered an enriching, engaging and fun educational experience that I will not forget.
Thanks Adrian!Andrew EavAnalyst
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User Manager - Legal Aid Commission of NSW
I have attended the ITIL Foundation and ITIL Release and Control courses run by Lumify (formerly DDLS). Both of these courses were packaged and presented in a very professional way, with all of the courseware and information presented in a timely and relevant way – giving trainees examples of how ITIL can be implemented in all facets of IT Service delivery. I can confidently say that I have a practical and working knowledge of ITIL concepts and a