I have attended the ITIL Foundation and ITIL Release and Control courses run by Lumify (formerly DDLS). Both of these courses were packaged and presented in a very professional way, with all of the courseware and information presented in a timely and relevant way – giving trainees examples of how ITIL can be implemented in all facets of IT Service delivery.
I can confidently say that I have a practical and working knowledge of ITIL concepts and am proud to have been accredited with my ITIL qualification. I am utilising the skills and knowledge I have obtained from doing this ITIL training to increase the effectiveness and professionalism of the IT Team.
I recommend the ITIL courses conducted by Lumify (formerly DDLS). The training staff are knowledgeable and interesting to learn from.Deirdre ScottUser Manager - Legal Aid Commission of NSW
Read more testimonials
Technical Resources Officer
Darren was informative and engaging. The course delivery was pretty quick, but I coped OK. I have already implemented some changes in our Service Desk Management and we are planning more in the weeks to come. We would love to send more IT staff from my organisation on this training course, maybe next year!