ITIL® 4 has been designed to help organisations meet the increasing demand from the current complex digital environment. It is backwards compatible with ITIL v3 and streamlined to provide better progression beyond Foundation level.
Authorised ITIL partner
Lumify Work is an Accredited Training Organisation with Platinum Partner status for PeopleCert courses and certifications including ITIL®.
The entry point into ITIL certification for all students is ITIL 4 Foundation. Students who are new to ITIL should sit the three-day ITIL 4 Foundation course, while students with at least 2-3 years of practical working experience in IT and Service Management may opt for Lumify Work's two-day ITIL 4 Foundation - Fast Track course. To support these certification goals, we also offer a range of ITIL training courses designed to equip professionals with the practical knowledge and skills needed to succeed at every certification stage.
The ITIL 4 Certification Scheme comprises three separate intermediate designations which may be pursued after passing ITIL 4 Foundation, and ultimately the ITIL Master designation.
Click here to open a larger version of the above diagram.
To obtain the ITIL Practice Manager (PM) designation, the candidate must complete any 5 of the practice-based certifications and also hold Create, Deliver and Support (CDS) certification.
If all three designations are successfully attained, the candidate will be eligible to become an ITIL Master.
FAQs
ITIL is the pre-eminent framework for managing IT service delivery globally. ITIL is a service lifecycle model that prescribes processes during the design, development, delivery, and support of IT services. Businesses that adopt the ITIL framework ensure their services are delivered to a high standard.
An ITIL certification training course is a qualification in the field of IT service management. ITIL Foundation is the entry-level certification, followed by one or more intermediate designations (Practice Manager, Managing Professional, Strategic Leader), and culminating in ITIL Master. These certifications and designations guide professionals through the intricacies of the IT service value chain, emphasising the importance of the ITIL service value system.
Offering flexible training options supported by industry recognition and practical relevance, Lumify Work is among the top suppliers of ITIL certification courses in the Philippines. Whether your starting point is ITIL 4 Foundation certification or you are moving up to advanced levels, we offer the knowledge and support to enable you to achieve success.
For Professionals
Stay current with modern ITSM practices ITIL 4 equips professionals with the most up-to-date knowledge in IT Service Management (ITSM), covering critical areas such as asset management, incident response, and service configuration.
Work flexibly across multiple methodologies ITIL 4 integrates with Agile, DevOps and Lean, enabling professionals to operate effectively across diverse teams, projects and delivery models.
Influence with effective communication Discover how to interact with all levels of stakeholders to simplify change implementation, address issues and match IT solutions with corporate value.
Boost your CV and career progression A globally recognised certification, ITIL 4 shows your knowledge of creating and implementing digital services. Starting at the Foundation level or moving up to ITIL Strategic Leader is a road towards professional development and better income possibilities.
For Organisations
Respond to rising customer expectations ITIL 4 helps businesses stay competitive by improving service design, responsiveness and the ability to meet evolving customer and user demands.
Accelerate delivery and measure performance Improve speed to market while gaining visibility for performance metrics that support smarter, faster decision-making and more efficient business relationship management.
Reduce risk and operational waste With ITIL 4, organisations can identify and eliminate unnecessary processes, reduce their risk exposure and streamline service operations through proven methods.
Align teams and strategic objectives The framework supports governance alignment, breaks down internal silos and ensures goals are clearly cascaded. This process promotes cohesion across departments and enhances service accountability.
Attract and retain top talent Using ITIL 4 helps companies create a high-performance culture that improves employee satisfaction and draws qualified professionals seeking forward-looking, orderly surroundings.
If your goal is to advance service outcomes inside your company or enhance your own professional path, ITIL 4 provides a scalable, flexible framework meant to fit the demands of the digital-first world.
A set of best practices and principles, ITIL courses — including the ITIL Foundation course — offer direction on how to include developing technologies like cloud services into the IT service value system.
ITIL is designed to advance your career in IT service management and guarantee that you are always producing outputs quickly and successfully.
ITIL certification cost is available when you view details per certification course. You may also discuss your requirements with a Lumify Work account manager.
Course Inclusions:
ITIL® 4 Designation provided through PeopleCert.
Exam voucher for the ITIL® 4 Certificate exam.
E-book and additional learning materials
The time it takes to gain certifications varies depending on the level and designation. Intermediate designations include several courses. How long it takes to get certified also depends on one's time commitment and preparedness for the ITIL exam.
For example, the ITIL Foundation course takes place with an instructor over three days. At the end of the course, you can sit the exam immediately or take a few weeks to review and then sit the one-hour exam.
You can become ITIL certified by taking ITIL training courses from from accredited training organisations like Lumify Work, and then sitting and passing the relevant ITIL exams.
Every one of our courses comes with an ITIL exam coupon, so you can sit the test after completing your course of instruction. Lumify Work offers the disciplined support and learning experience you need to reach certification, regardless of your level of experience.
PeopleCert Exams
All PeopleCert exams are now conducted via online proctoring, with an improved web-based platform released in February 2024. Candidates can schedule their exam for any time within the voucher validity period of 12 months, to be taken anywhere, on any Windows or Mac computer. Live proctors will guide and invigilate the exam process. For full details please see PeopleCert's Guidelines for Web-Based Exam Driver.
To comply with PeopleCert requirements, Lumify Work cannot provide PeopleCert training courses (ITIL®, Lean Six Sigma, DevOps Institute, MoP®, M_o_R®, MSP®, P3O®, PRINCE2®, and PRINCE2 Agile®) without the corresponding official exam.
FREE E-BOOK: Drive Innovation with IT Service Management Training
Access our guide on ITSM to learn about what IT Service Management means, ITSM tools you can leverage, training and certifications you can pursue, and how to map out your career path in this specialisation.