ITIL Version 5 is here! Are your teams navigating AI adoption, product‑centric models, or rapid digital transformation? Lumify Work is the first learning provider to deliver ITIL Version 5 certification courses across APAC.
ITIL 4 Managing Professionals can step into our ITIL Managing Professional (Version 5) Transition module. This module is intended to introduce Foundational concepts and build on these with key concepts from our new Experience, Product, Service and Transformation modules.
Authorised ITIL partner
Authorised to provide official ITIL certification courses and exams, Lumify Work is an Accredited Training Organisation and Platinum Partner of PeopleCert. This partnership guarantees that students receive modern, top-quality ITIL training compliant with worldwide standards.
All ITIL students begin their path with the ITIL 5 Foundation certification. If you have never heard of ITIL or IT service management, we advise starting our ITIL® Foundation (version 5) course for a thorough introduction. For those with 2 to 3 years of hands-on experience in IT and service management, our ITIL® Foundation (version 5) - Fast Track course offers a focused, accelerated path to certification.
For IT professionals hoping to expand their knowledge in service management, the ITIL 5 Certification Scheme provides a clear, ordered road forward. Candidates can advance through three main intermediate designations once they have finished the ITIL Foundation (Version 5) certification, ultimately working towards the esteemed ITIL Master level.
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Professionals who satisfactorily complete all three designations — MP, SL, and PM — are qualified to advance towards the ITIL Master Designation, the highest degree of recognition in the ITIL framework.
These certifications are perfect for IT experts hoping to hone their leadership, strategic planning and service delivery abilities within an ITIL-aligned company.
FAQs
ITIL is the pre-eminent framework for managing IT service delivery globally. ITIL is a service lifecycle model that prescribes processes during the design, development, delivery, and support of IT services. Businesses that adopt the ITIL framework ensure their services are delivered to a high standard.
An ITIL certification training course is a qualification in the field of IT service management. ITIL Foundation is the entry-level certification, followed by one or more intermediate designations (Practice Manager, Managing Professional, Strategic Leader), and culminating in ITIL Master. These certifications and designations guide professionals through the intricacies of the IT service value chain, emphasising the importance of the ITIL service value system.
Offering flexible training options supported by industry recognition and practical relevance, Lumify Work is among the top suppliers of ITIL certification courses in Australia. Whether your starting point is ITIL Foundation certification or you are moving up to advanced levels, we offer the knowledge and support to enable you to achieve success.
A set of best practices and principles, ITIL courses — including the ITIL Foundation course — offer direction on how to include developing technologies like cloud services into the IT service value system.
ITIL is designed to advance your career in IT service management and guarantee that you are always producing outputs quickly and successfully.
ITIL certification cost is available when you view details of each certification course. You may also discuss your requirements with a Lumify Work account manager. Contact us.
Course inclusions:
Official eBook and additional learning materials
Exam voucher for the relevant ITIL certification exam
The time it takes to gain certifications varies depending on the level and designation. Intermediate designations include several courses. How long it takes to get certified also depends on one's time commitment and preparedness for the ITIL exam.
For example, the ITIL Foundation course takes place with an instructor over three days. You can sit the exam immediately after you have completed the course or take a few weeks to review and then sit the one-hour exam.
You can become ITIL certified by taking ITIL training courses from accredited training organisations like Lumify Work, and then sitting and passing the relevant ITIL exams.
All our ITIL courses come with an ITIL exam voucher, so you can sit the exam after completing your training course. Lumify Work offers the disciplined support and learning experience you need to reach certification, regardless of your level of experience.
PeopleCert Exams
All PeopleCert exams are now conducted via online proctoring, with an improved web-based platform released in February 2024. Candidates can schedule their exam for any time within the voucher validity period of 12 months, to be taken anywhere, on any Windows or Mac computer. Live proctors will guide and invigilate the exam process. For full details please see PeopleCert's Guidelines for Web-Based Exam Driver.
To comply with PeopleCert requirements, Lumify Work cannot provide PeopleCert training courses (ITIL®, Lean Six Sigma, DevOps Institute, MoP®, M_o_R®, MSP®, P3O®, PRINCE2®, and PRINCE2 Agile®) without the corresponding official exam.
FREE E-BOOK: Drive Innovation with IT Service Management Training
Access our guide on ITSM to learn about what IT Service Management means, ITSM tools you can leverage, training and certifications you can pursue, and how to map out your career path in this specialisation.
