Overview
Please note: This certification, related exam, and renewal assessments will retire on December 31, 2025. You will no longer be able to earn or renew this certification after this date.
Whether you are a business stakeholder, functional consultant at the start of your career or a student, this certification is a validation of your broad knowledge of the customer engagement apps in Microsoft Dynamics 365, including marketing capabilities, and the automation of the sales, service and support lifecycles.
Recommended approach:
Step 1: Review the skills and knowledge required to certify.
Step 2: Train for certification exams.
Course: Microsoft MB-910T00 - Introduction to Microsoft Dynamics 365 (CRM)
Step 3: Schedule the MB-910 exam and get certified.
